Planning section provides a view of how scheduled activities are progressing across your team.

It includes:

• Active Users – Users who are currently participating in or hosting sessions.
• Scheduled Calls – Total number of planned or upcoming sessions.
• Missed Calls – Number of calls that were not attended to or executed.

This feature enables Admin to effectively analyse usage patterns, allowing for better optimization of resources and improved utilization of the platform.

Why It Matters:

This section helps you keep track of how well your team is following through with their scheduled interactions. If the number of missed calls is high, it may indicate a need for better reminders, training, or schedule coordination.

Regular monitoring of this section helps team leads and managers ensure that all planned activities are being acted upon and that users are regularly engaging with the system.