The Adoption section tracks how the platform is being used.
It Includes:
Active Hours: Total time spent by users
Average Hours – Average duration per user
Total Calls – Overall number of sessions hosted or attended.
Total Messages – Number of messages exchanged during sessions.
Why It Matters:
This data reveals how effectively users are using the platform for communication and collaboration.
It also includes:
- Top Collaborators – Most active users based on interaction.
- Most Used Hours – Users who’ve spent the most time.
- Call Graph – A visual trend of call volume over selected dates.
This is useful for evaluating team activity and participation in ongoing tasks or training sessions.
