Tata Power Replaces Paper Inspections with Digital, Evidence-Backed Workflows
Tata Power's transmission operations in Mumbai span the entire city and its suburbs, covering more than 1,125 circuit kilometres of transmission network. Daily inspections are carried out across this network to keep it healthy, safe and compliant.
THE CHALLENGE
Paper Couldn’t Prove the Work Was Done
- Inspections were done on paper and pen, with results collated only at the end of the day.
- Any information missed on site could be captured only through a repeat visit.
- There was no evidence that an inspection had actually been completed.
- Frontline workers found it difficult to articulate issues in words.
- No run-time data was available for proactive action.
THE SOLUTION
A Standard Digital Checklist With Built-In Proof
Tata Power piloted Plutomen Workflow to digitise transmission inspections. Inspection executives now follow a standard digital checklist that enforces compliance and raises red flags on any deviation.
Geo-tagging and digital signatures provide end-to-end proof that work was completed at the correct site, and run-time task assignment routes any issue or additional work to the right user immediately, so nothing waits for the end of the day or a second visit.
- Standard digital inspection checklist
- Automatic red flags on deviation
- Geo-tagging and digital signature for proof of work
- Run-time task assignment
- Run-time data and analytics
THE RESULTS
Faster, More Accountable Inspections
- A 30% reduction in man-hours spent re-entering observations within the first 3 months.
- 92% of inspection evidence collected within 72 hours.
- More than 75% of inspections completed digitally within the first 6 months.
These are pilot targets shared by Plutomen and are pending final validation by the customer. The move to paperless activity has saved man-hours on re-entry, made evidence available for root cause analysis, and surfaced run-time data and analytics for proactive action.
By replacing paper with Plutomen Workflow, Tata Power’s transmission team is building a digital, auditable inspection process that captures proof of work, reduces rework and surfaces issues in real time, laying the foundation for proactive network maintenance at city scale.
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