Adani Power Stabilizes Its Field Service Workforce with AR-Guided Training
Adani Power runs large field-service teams responsible for operating and maintaining electrical equipment such as switchgear and load break switch feeders. Like many asset-heavy operations, it depends on correctly trained field-service engineers to keep equipment running safely and reliably.
THE CHALLENGE
High Turnover, Zero Room for Error
- A high churn rate among field-service engineers.
- A constant need to train new users because of high turnover.
- Rising training costs and productivity losses.
- Safety, and following the correct method for each step, were critical and left little room for error.
THE SOLUTION
Learning By Doing, in Augmented Reality
Adani Power adopted augmented reality to guide and train its field-service engineers. Plutomen created a visual, step-by-step process flow in AR, along with an AR version of the equipment (for example, the load break switch feeder) so engineers can study components in detail and learn interactively.
By empowering semi-skilled users to perform tasks correctly through AR-enabled equipment, and using a learning-by-doing approach, the solution improves knowledge retention and shortens the path from new hire to productive engineer.
THE RESULTS
A More Stable, More Capable Workforce
- Reduced churn rate and improved workforce stability.
- Streamlined training that saves time and resources.
- Enhanced efficiency and performance of field-service engineers.
- Increased productivity and cost savings.
- Improved overall field-service operations and quality of service.
With AR-guided training from Plutomen, Adani Power turned a high-turnover training problem into a repeatable, hands-on learning experience. Engineers ramp faster, follow the correct method every time, and the organisation gains a more stable, more capable field-service workforce.
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