Connect workers with experts seamlessly, using an easy-to-use, ‘see-what-I-see’ based solution. Real-time video and augmented reality insights.
Six frictions our AR remote assistance removes from the frontline, one call at a time.
Incurring costly on-site visits and truck dispatches for technical support?
Pinpointing complex machinery and equipment issues to an expert?
Communicating with workers using poor quality video calls?
Minimizing downtime during troubleshooting?
Streamlining onboarding and training processes?
Experiencing slow First Time Fix Rates (FTFR) due to incorrect fault diagnosis?
Plutomen Connect is an advanced AR-powered video assistance solution that connects your workers with a technician in a real-time augmented environment. Empower your remote experts to instantly see what the worker sees, guiding them using real-time visual assistance, and cut unnecessary costs including redundant on-site visits and truck dispatches.
Don't let unplanned downtime hinder your frontline operations. Establish a one-click remote support session, identify the exact issue, and dispatch your highly skilled worker with the right knowledge and equipment. Experience seamless AR-powered remote assistance directly in your device browser, with no downloads and no installations.
With Plutomen Connect, transcend the boundaries of traditional video calls. It's like teleporting your expert directly to your side without them physically being there, creating a whole new dimension of collaboration where augmented reality and on-screen annotations are your medium to convey real-time issues.
With Plutomen Connect, transcend the boundaries of traditional video calls. See the same feed, two ways.
Your frontline workers struggle to hold the camera steady with fuzzy angles - poor network cuts cause miscommunication.
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Workers show their surroundings, freeze the screen, and highlight the issue with AR annotations - even record the call offline in self-assist mode.
I like that it helps boost the capabilities of field management workers remotely, plus that front-end groups can get help from specialists and support customers anytime, anywhere — regardless of outage.
Invite anyone on a call without creating a user account.
Share a calendar invite over WhatsApp or other social channels.
Ask colleagues to join a session by sharing a 6-digit code.
On-screen overlay and display of real-time annotations.
Pause the screen in real-time while you instruct the technician.
Share important documents over the call, seamlessly.
Chat with colleagues or peers in real-time over the call.
Store video files for efficient revision of information from calls.
View and record detailed call logs for future reference.
Access and refer to video recordings of your calls.
Easily access Plutomen Connect from the RealWear marketplace.
Integrate other smart glass brands with our solution.
Smart Phones
Tablets
Smart Glasses
Laptops
Fix technical issues on time, without compromising the safety of your frontline workforce.