How a Power Distribution Company Use Connected Worker to Accelerate Inspections?

Power and Utility
Industry Name
Power & Utilities
Location
India

A power transmission network is vast and made up of complex infrastructure, demanding a skilled and coordinated workforce. Besides, in today’s landscape, power transmission companies are increasingly looking to improve the efficiency, safety, and productivity of their workers. Our client, one of the leading market players in the space, has been a forward-looking company that wanted to implement connected worker solutions to streamline its day-to-day operations and further optimize outcomes. They approached us at Plutomen to empower their frontline workers with the right tools and digitize the legacy process that involved a paper-and-pen approach.

The Challenge: Heritage Enterprise, Legacy Practices

The sensitivity of power grids cannot be undermined, and any diagnosis of concerns or malfunctions can lead to hours of downtime. This is a loss for the company not just in terms of revenue but reputation as well.

The main challenge lied in tracking paper-based and non-equipment-specific operations. SMEs (Subject Matter Experts) faced difficulty gathering evidence of correct process execution due to insufficient worker support and lack of operational visibility.

Since the power distribution company was still following legacy operational procedures, it faced several bottlenecks such as:

  • Analog inspection techniques involving paper and pen;
  • Hours spent in diagnosing issues in transmission networks;
  • Lack of collaborative tools for evidence collection such as real-time reports or images of damages in grid systems;
  • Additional time spent in reporting issues and connecting with SMEs for corrective measures;
  • Slow flow of information from front-line worker to upper hierarchy for subsequent actions;
  • Relying on paper-based and operating procedures that might be outdated or siloed and more;

The Solution: Plutomen Connected Worker Platform to the Rescue

At Plutomen, we believe in the motto that,

When individuals are connected to their work environment and have assisting tools, it unlocks greater productivity in the business’s operation.

Our connected worker solution combines connected & augmented worker capabilities in a customized software that bridges the workers skillgap.

We implemented digitization strategies using digital work instructions, SOPs so that the newly hired workers can adapt to their tasks. Additionally, the solution also helped save crucial time by enabling hands-free inspections, seamlessly capturing and documenting data, and autonomously saving it. The moment workers spot any kind of damage in the power grid, our solution helped them delegate the critical action items to the capable workforce. This further reduced the downtime and helped the operations stay up & running.

With Plutomen, the power & utility company experienced a better coordination between their workers along with seamless knowledge transfer. Our connected worker solution helped client:

  • Implement connected solutions through RealWear wearable devices and Digital Work Instructions Software.
  • Transition from pen and paper-based data entry to checklist-based entries on a digitized platform.
  • Provide over-the-shoulder SME assistance via wearable devices for real-time troubleshooting.
  • Integrate instructions, SOPs, and manuals into the software to encourage accelerated inspection operations.
  • Enable real-time reporting of frontline workers’ task execution for enhanced data analytics.
  • Facilitate easy sharing of footage, photos, or audio-based evidence with stakeholders for troubleshooting, diagnosis, and approvals.
Connected Worker Power Industry

The Result: Digitizing Inspection Capabilities Using Connected Worker

Data-driven decision-making is the buzzword today. With our digitization solutions, we empowered the power transmissions company with data, hands-free operations, and enhanced worker safety in a sensitive setting.

Thanks to simple and easy to use UI, there was minimal learning curve involved in familiarizing frontline workers with software solutions. This has led to swift usage of our solutions in their everyday work.

With real-time data and evidence, the company greatly improved its inspection capabilities to identify defects and prevent future malfunctions and downtimes of power grid systems.

Plutomen’s solutioning has truly digitized an almost-outdated ecosystem, bridging the gap between frontline workers and technology.

 

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