Physical Absence of an Expert Results in Delayed Resolution of Glitches
Technical glitches in the machinery that are installed on-site or off the site is quite common. In such cases, it is mostly the attendee service engineer who would be able to solve that glitch, but it isn’t a possible scenario every time. In some instances, he/she would be in need of his/her superior’s necessary guidance and advice to reach the solution. Now, if he/she would wait for his/her superior to physically come at the site for the same, it would be an unnecessary delay in resolving the issue. It may result in the loss of man-hours and money both at the same time. That’s something every company wants to avoid but does face as well.