AR Trends in Industrial Enterprise Digitalization in 2022

Keyur Bhalavat
Keyur Bhalavat Author By

We have witnessed a changed world after the first wave of COVID-19. From limited occupancies to online payments at every nook and corner to perpetually covered faces and industrial digitalization, everything is a part of the new normal. While 2020 posed endless challenges for businesses and enterprises, 2021 ascertained that those who can adapt could survive any disruption.

Slowly and steadily, the digitalization of certain operations helped industries get back to their everyday operations. As 2022 begins, industrial enterprises seek deeper technological penetration to digitalize themselves and prepare for any disruption in the business environment. And in doing so, the rate at which they are embracing Industry 4.0 is more intense than ever. In the process of digitalization, industries are resorting to technological solutions that can augment their workforce’s productivity, ensure safety, and are sustainable.

The fundamental reason for industries getting technologically advanced is to ensure continuity of their operations during unforeseen circumstances. Where not necessary, industries are removing human interventions and the need for their physical presence. The resources are instead utilized for remote operations, inspections and support. But it is easier said than done, esp. for some of the industrial aspects that are pretty difficult to digitalize :

  • Remote Audit and Inspection
  • Field Service
  • Production and Maintenance
  • Customer Service
  • Training
  • Installation and Commissioning


To overcome this challenge, enterprises are adopting Augmented Reality (AR) based remote assistance solutions. Through remote collaboration and augmented images over real environment, AR-based solutions efficiently accomplish the digitalization of the functions mentioned above. Industrial enterprises are also utilizing AR-based solutions to accelerate their training processes, create digital knowledge repositories and work references resulting in time & cost-saving benefits while increasing their workforce’s capabilities.

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Numerous use cases have emerged as industrial enterprises started implementing AR solutions. Consequently, 69% industry leaders believe AR would be mainstream in the next 5 years. The future of AR technology seems quite promising as the AR market is expected to expand at a CAGR of 43.8% from 2021 to 2028. Let’s see how different industries are capitalizing on these benefits and what are the current AR trends.


  • Automotive

Challenges: The scarcity of skilled workforce and their real-time unavailability leads to delay in processes like installation, maintenance, vehicle servicing, quick support to drivers, and so on.

Empowerment with AR: The mechanics are using AR solutions for inspecting vehicle breakdown remotely, performing regular servicing, referring to checklists, and collaborating with remote experts when they need assistance. The process of location assessment and installation of EV outlets has accelerated as assessors aren’t required to be physically present at the said locations. The solutions are also utilized to maintain charging stations and respond to downtime. Enterprises are digitalizing their factory floor operations, boosting their work’s productivity, revenue, and workplace safety.

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  • Manufacturing

Challenges: The enterprises aren’t able to scale the expertise of the experienced workforce. On top of that, the turbulent market – complex product lead and operations, shifting workforce demographics, and skills gap have been posing numerous challenges.

Empowerment with AR: The production downtime periods have reduced significantly as AR solutions are used for predictive maintenance, detecting, and rectifying faulty machines. The overlaying images on machines and tools and detailed information regarding previous maintenance come in handy at the time of scheduled maintenance. Auditors are auditing the factories remotely using checklists and SOPs and ordering raw materials from a centralized platform if needed. The workforce is trained using 3D workflows, interactive knowledge repository, and efficient on-the-job training with environment contextualization and role-based access to drawings and instructions.


  • Telecom

Challenges: Preventing outages, maintaining high SLAs, and supervising Network Operations Center have some priorities in the industry. With a limited number of skilled technicians, resource management is difficult.

Empowerment with AR: The telecom sector enterprises are able to maintain high SLAs, prevent outages, and smoothly supervise Network Operations Center. The visual enhancements offered by AR help troubleshoot hardware issues in not-so-easy circumstances like over-hanging equipment, underground cables, and networks. The field technicians have step-by-step instructions and a 3D workflow for quicker installation and repair operations.


  • IT Infrastructure

Challenges: Assessing the consumption, cost, cooling, and carbon in data centers promptly at isolated locations is the biggest hiccup. Additionally, installing cloud infrastructure, executing complex maintenance, and managing the uptime are the other critical tasks.

Empowerment with AR: AR solutions have been particularly convenient for the enterprising in assessing their 4 Cs – consumption, cost, cooling, and carbon. The real-time availability of certified experts is no longer needed for uptime management and installation of complex cloud infrastructure. Inspectors check the effectiveness of water and power usage regularly from remote locations. Field service technicians collaborate with customers for a quick fix for issues like updates, upgrading disk capacity, break-fix, etc.

Across industries, the latest AR trends have resulted in boosted productivity of their frontline teams, ease of installation, supported MRO operations, elimination of unnecessary travel, scaling expertise, and addressed the knowledge gap in the workforce.

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Plutomen is an AR platform that innovates solutions to enhance the capacities of the frontline teams of industrial enterprises through self-assisting interactive resources, digitized workflow & SOPs and enabling collaboration with remote experts for increased productivity and safety. We offer three AR-enabled solutions to enterprises for digitalizing multiple operations :

Plutomen Connect - Remote assistance & collaboration platform that features one-click connect with experts and 3D annotation on live videos.

  • Connect with expert
  • Record & save video
  • Messaging corner


Plutomen Workflow - Work assistance platform for accessing digital work instructions, process checklists, maintenance, and conducting audits & inspections on the go.

  • Work SOPs
  • Task checklists
  • Remote audit & inspections


Plutomen Assist – Self-assistance platform for next-gen workforce training, digitalization of the process, and provides an interactive knowledge repository.

  • Shared resources
  • Step-by-step guide
  • Interactive manuals


Our products can be seamlessly integrated with an enterprise’s existing systems and are compatible with multiple OS and devices. Read more about our products here and click here to talk about how our products can be helpful to your enterprise.